Terms of Service

1. Scope

These Terms of Service set out the conditions for using the cloud service “BP SPACE” (the “Service”) provided by San Space Japan G.K. (“we,” “us,” or “our”). A registered user (“you”) may use the Service only after agreeing to these Terms.

2. Accounts and workspaces

1. You must register an account using accurate information and are responsible for managing your authentication credentials.
2. An administrator of an organization workspace is responsible for inviting members, setting permissions, and managing billing for that workspace.
3. Except in cases of our intentional misconduct or gross negligence, we are not liable for losses caused by unauthorized use of an account.

3. Fees and payment

1. Fees for paid plans, included allowances, and usage-based overage charges are as displayed on the pricing page and purchase screen. Displayed prices include Japanese consumption tax.
2. Fees are paid in advance and renew and are charged automatically for each monthly or annual subscription period. Usage-based overages are included in the invoice for the applicable period.
3. You may cancel at any time and continue using the Service until the end of the current subscription period. We do not provide prorated refunds for mid-period cancellations.
4. We may suspend all or part of the Service if payment is overdue.

4. AI-generated content

1. The Service uses AI to create drafts of business flows and similar materials based on the information you provide. We do not guarantee the accuracy, completeness, or fitness for a particular purpose of generated output.
2. You are responsible for reviewing and editing generated output before using it. Final decisions for audit, internal-control, regulatory, or other purposes remain your responsibility.
3. Rights in data you enter and generated output remain with you or the rightful owner. We handle that data only to the extent necessary to provide, maintain, and improve the Service.

5. Prohibited conduct

You must not:

1. violate applicable laws or public order and morals;
2. infringe a third party’s intellectual-property, privacy, or other rights;
3. place an excessive load on the Service’s servers or networks, reverse engineer the Service, or attempt unauthorized access;
4. enter confidential or personal information that you are not authorized to provide; or
5. resell or sublicense the Service to a third party unless we expressly approve it.

6. Changes, interruption, and termination of the Service

1. We may change or end the Service after giving prior notice. Prior notice is not required for emergency maintenance, incident response, or similar urgent circumstances.
2. We will give at least 30 days’ notice before changing fees or plan configurations. If a price increase applies, monthly subscribers may cancel without penalty within 30 days after notice. Annual subscribers retain their price for the current subscription term.

7. Data retention and deletion

1. We store user data separately for each workspace.
2. After cancellation or account deletion, we delete data after a reasonable period, except where retention is required by law.

8. Disclaimers and limitation of liability

1. We do not warrant that the Service is free from factual or legal defects.
2. Except in cases of our intentional misconduct or gross negligence, our total liability for damages is limited to the total fees you paid to us during the preceding 12 months.
3. We are not liable for indirect, special, or consequential damages, including lost profits.

9. Changes to these Terms

We may change these Terms when reasonably necessary in accordance with applicable Japanese law. For material changes, we will provide advance notice in the Service or by email.

10. Governing law and jurisdiction

These Terms are governed by the laws of Japan. The district court with jurisdiction over our principal office has exclusive jurisdiction as the court of first instance for disputes relating to the Service.